Information on the coronavirus (COVID-19) :
1-877-644-4545 (toll free) or visit www.québec.ca
Confinement in Québec – Because of the recent changes in the epidemiological situation, all of Québec, except the Cree Territory of James Bay and Nunavik, will be on Maximum Alert (red zone) from January 9 up to and including February 8, 2021. For more information on this new decree, refer to this link: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/confinement-in-quebec/
Communications from the CISSSO (COVID-19):
March 2020
- 2020-03-31 Le point sur la Covid-19 en Outaouais ENG
- 2020-03-30 Le point sur la Covid-19 en Outaouais ENG
- 2020-03-27 Deux employés de l’hôpital de Hull touchés par la Covid-19 (French only)
- 2020-03-25 Le point sur la Covid-19 en Outaouais ENG
- 2020-03-24 Le point sur le Covid-19 en Outaouais ENG
- 2020-03-23 Le point sur le Covid-19 en Outaouais (French only)
April 2020
- 2020-04-29 Un troisième décès de la Covid-19 en Outaouais ENG
- 2020-04-20 Le point sur la Covid-19 en Outaouais ENG
- 2020-04-17 Premier décès de la Covid-19 en Outaouais ENG
- 2020-04-15 Le point sur la Covid-19 en Outaouais ENG
- 20200409 CORONAVIRUS Communiqué de presse CISSSO ENG
- 2020-04-02 Le point sur la Covid-19 en Outaouais ENG
- 2020-04-01 Le point sur la Covid-19 en Outaouais ENG
May 2020
Septembre 2020
2020-09-22 Le point sur la Covid-19 en Outaouais (French only)
COVID-19 Publications – Government of Québec:
If you are experiencing symptoms or have tested positive for COVID-19:
If you are experiencing symptoms:
Before anything else, self-isolate, call 1-877-644-4545 and get tested!
- COVID-19 Symptom Self-Assessment Tool
- Symptoms and treatment
- Self-isolating instructions
- Self-Care Guide – COVID-19
- Instructions for home isolation – Person under investigation for COVID-19
- List of helplines and other services
If you have tested positive for COVID-19:
- Self-Care Guide – COVID-19
- Self-isolating instructions
- Symptoms and Treatment
- List of helplines and other services
Progressive regional alert and intervention system (COVID-19) for the Outaouais:
Level 4–Maximum Alert (red)
From December 17, 2020 to January 10, 2021, special measures will apply to private gatherings, offices, educational and school environments, childcare services, sports and recreational activities and businesses. More information about these measures is available on the COVID-19-related instructions for the holiday season webpage.

Level 4–Maximum Alert includes targeted and additional more restrictive measures that could extend to prohibiting non-essential activities in situations where risk cannot be sufficiently contained, while avoiding the generalized confinement that was experienced during the first wave of the pandemic as much as possible.
Measures in force
-
At home (house and cottage) indoors or outdoors
Prohibited:
- visitors from another address
Allowed:
- a single visitor from another address for single people (they are advised to always invite the same person in order to minimize social contact)
- informal caregivers
- people who are providing a service or support
- labour for planned work
-
Private indoor or outdoorgatherings
Prohibited
-
Educational childcare services
The English version will be online shortly.
-
Travel between regions and cities
Not recommended to a green, yellow or orange zone and outside Québec (except essential travel, students, workers, shared custody, freight transport)
-
Preschools and elementary schools
Only one stable class group is permitted, with no physical distancing requirement, at all times.
Students from different class groups must stay 2 metres apart. Students and staff must stay 2 metres apart. When this is not possible, staff are required to wear personal protective equipment (PPE). Elementary 5 and 6 students are required to wear a face covering and staff are required to wear a procedural mask when in common areas.
Extracurricular activities are suspended.
Field trips and interscolastic activities are suspended.
Special pedagogical projects can continue as long as the principle of stable class groups is respected. If this is not possible, a 2-metre distance between students from different stable class groups must be maintained at all times, and the health guidelines must be strictly followed.
Loans and rentals of rooms are suspended, except in the case of daycare services and sponsors of special pedagogical projects.
Wearing a procedural (or surgical) mask is mandatory for all school staff at all times in common areas, both indoors and outdoors.
School visitors are kept to a minimum.
School daycare services are organized based on the principle of stable class groups or, if necessary, by creating subgroups that respect the physical distancing guidelines.
Students eat lunch with their stable class group. -
Secondary schools
All students must wear a face covering at all times in common areas and on the school grounds. Staff members must wear procedural masks in all common areas, except in class when there are 2 metres of distance between the staff and the students.
Extracurricular activities are suspended. Field trips and interscholastic activities are suspended.
Special pedagogical projects can continue as long as the principle of stable class groups is respected. If this is not possible, a 2-metre distance between students from different stable class groups must be maintained at all times, and the health guidelines must be strictly followed.
Loans and rentals of rooms are suspended.
Wearing a procedural (or surgical) mask is mandatory for all school staff at all times in common areas, both indoors and outdoors.
School visitors are kept to a minimum.
Students eat lunch with their stable class group.
Students in Secondary III, IV and V attend school every second day. This does not apply to students with disabilities, social maladjustments or learning difficulties who attend a specialized school, special classes or the Work-Oriented Training Path.
Optional courses must take place with 2 metres of distance between students at all times if they are not from the same stable class group, or through distance education.
-
Post-secondary institutions
As many activities as possible provided through distance education.
In-class activities are permitted if the presence of students is essential for learning or evaluating learning.
Internships and lab work continue.
Libraries remain open only to permit access to the circulation desk and individual workspaces.
In-person class attendance is preferred for students who are at risk of dropping out or who have special needs.
Extracurricular activities and field trips are suspended.
-
Adult education and vocational training centres
All adult learners/students must wear a face covering at all times, except when seated in a classroom with 2 metres of distance between each student. Students and staff must stay 2 metres apart. When this is not possible, students and staff are required to wear personal protective equipment (PPE).
Staff members must wear a procedural mask at all times, except in class, where there must be a 2-metre distance between staff and students.
Distance education is preferred for programs for which this method is suitable.
Internships and lab work continue.
In-person class attendance is preferred for students who are at risk of dropping out or who have special needs.
Extracurricular activities and field trips are suspended.
-
Sports and recreation
Travel between regions, either starting or ending in a red zone is not recommended.
No organized sports, physical or recreational activities are permitted.
Activities that are carried out individually or in pairs and individual training are allowed, provided that the health guidelines are followed.
Indoor and outdoor sports and recreation facilities may remain open for individual activities, but access to locker rooms is not permitted; however, washrooms remain available. Locker rooms may remain open for access to free swim at pools and for Sport-études and sports concentration activities.
The number of people present is determined by the site managers based on the capacity of the facility and allowing for physical distancing measures to be strictly applied and contact between people to be avoided.
Competitions and spectators are not permitted. However, while the number of people should be reduced to a minimum, it is possible to permit one person to accompany another when necessary (e.g. the parent of a child under 10 years old or the caretaker of a person with a disability).
-
CHSLDs and private seniors’ homes (RPAs)
Visits for humanitarian purposes
Visits by informal caregivers (1 person at a time and a maximum of 2 people per day in CHSLDs)
-
Businesses, stores and boutiques
Open
1 person per household recommended
Delivery services and help from loved ones preferred for people at high risk of complications
Restriction on the number of people admitted to commercial enterprises subject to the Act respecting hours and days of admission to commercial establishments (CQLR, chapter H-2.1), especially retail and food stores, drugstores, and outlets of the Société des alcools du Québec.
-
Restaurants
Dining rooms closed
Delivery, take-out and in-car orders only
-
Bars, breweries, taverns, casinos
Closed
Microbreweries and distilleries, closed only for on-site eating or drinking
-
Activities organized in a public place
Prohibited, except for places of worship and funerals (maximum 25 people excluding funeral workers and volunteers inside or outside the building and an attendance register must be kept). In addition, no food or alcohol can be served.
Demonstrations are still allowed, but a mask or face covering must be worn at all times
-
Audiences in an indoor public place
Performance venues, cinemas, theatres and museums closed
Libraries closed other than those maintained by educational institutions, with the exception of loan counters
-
Personal and esthetic care
Services maintained
Saunas and spas closed, except for personal care
-
Private professional and health services
Open only for services requiring in-person presence
-
Community organizations
Services maintained
-
Other long-term applicable measures
Increased police response
Offence reports and fines for failure to wear a face covering
General information:
Protect yourself and others:
- COVID-19 Information
- Health recommendations for everyone
- Action Plan for Second Wave
- Travelling from one region to another
- Gatherings and audiences
- Notice – Suspension of visits – COVID-19
- Hand washing – Simplified visual version
- Wearing a Face Covering in Public Settings
- Preventing infections – It’s a collective responsibility
- Protect Yourself ! – COVID-19
- Stress, Anxiety and Depression Associated With the Coronavirus COVID-19 Disease
- List of helplines and other services
Support for individuals:
- People with disabilities
- Medication and pharmaceutical services
- People who are hospitalized or who live in CHSLD, RI-RTF or RPA
- Seniors
- Indigenous communities
- People who have chronic diseases or a weakened immune system during COVID-19 pandemic
- Resources for sexual assault victims
- Coronavirus (COVID-19) Advice and preventive measures for drug users and the homeless
How to offer your help
Safely wearing a mask or face covering :
- 20-210-64W_couvre-visage-anglais
- 20-210-156W_couvre-visage-simplifie-anglais
- 20-210-236W_affiche-obligatoire-couleurs-anglais
ARVE Error: Mode: lazyload not available (ARVE Pro not active?), switching to normal mode
For families and expecting mothers:
General information for families:
- Self-care Guide for Parents
- Information for parents of children age 0 to 17 – coronavirus (COVID-19)
- Accommodation measures for workers on parental leave
For expecting mothers or parents of newborns:
- Pregnancy, delivery and the postnatal period during the coronavirus disease (COVID-19) pandemic
- COVID-19 for pregnant women and for parents of children 0-17 years
- Breastfeeding during the Pandemic – Information for Parents
- Coronavirus (COVID-19) and Breastfeeding – Information for Mothers with COVID-19
- Don’t forget about mental health! – Make sure that your children have supervision
For children in school:
- Safety measures for workers and students in preschool, elementary and secondary schools during COVID-19
- Together, let’s protect our children
- Hand washing – Simplified visual version
- Don’t forget about mental health! – Make sure that your children have supervision
Mental health resources for children, teens, and parents :
- Don’t forget about mental health! – Make sure that your children have supervision
- CORONAVIRUS DISEASE (COVID-19) – MY CHILD IS WORRIED ABOUT THE PANDEMIC – What can I do to provide support
- Stress, Anxiety and Depression Associated With the Coronavirus COVID-19 Disease
- How children and teens experience bereavement
For children with special needs:
Mental Health Resources:
- Getting Better My Way (digital tool)
- Stress, anxiety and depression associated with the COVID-19
- Protecting your well-being in the COVID-19 pandemic
- Bereavement during the pandemic (COVID-19)
- Don’t forget about mental health! – Stay in contact virtually
- Don’t forget about mental health! – Organize your telework
- Don’t forget about mental health! – Stay informed
- Don’t forget about mental health! – Move around inside the home
- Don’t forget about mental health! – Make sure that your children have supervision
- CORONAVIRUS DISEASE COVID-19 -I am in bereavement for one or more people who lost their lives in the pandemic
- Resources for sexual assault victims
Instructions for travelling:
- Procedure to Follow on Return Home from travel – COVID-19
- Instructions for travellers
- Self-isolating instructions
- Instructions to ensure safe vacations in Québec
For senior citizens and those living in residences:
- People who are hospitalized or who live in CHSLD, RI-RTF or RPA
- Seniors
- Medication and pharmaceutical services
- Notice – Suspension of visits – COVID-19
- Instructions for home isolation – Person under investigation for COVID-19
- Stress, Anxiety and Depression Associated With the Coronavirus COVID-19 Disease
- CORONAVIRUS DISEASE COVID-19 -I am in bereavement for one or more people who lost their lives in the pandemic
- List of helplines and other services
- COVID-19 – Information for Community Garden Users
Civil Security:
Resources for businesses and entrepreneurs :
- Reopening and maintaining economic activities
- Canada Emergency Commercial Rent Assistance program
- Occupational health and safety tools for employers and workers
- Jetravaille! A simple and free job offer service
Posters for mandatory masks (effective July 18th, 2020):
Other resources:
- MRC Pontiac’s COVID-19 Emergency Assistance to Small and Medium Enterprises Program
- Canada Emergency Business Account
- Letter to Employers – COVID-19
- Preventive Measures at Work – COVID-19
- Directory of local resources in a context of social distancing
- Temporary concerted action program for enterprises (PACT) (French only)
- Resources for Quebec businesses
- Resources for Canadian businesses
- Support for Entrepreneurs Impacted by Coronavirus
- Canada’s COVID-19 Economic Response Plan
- Workplace Health & Safety (French only)
- Canadian Federation of Independent Business – Coronavirus – keeping you and your employees safe
- Economic Development Canada for Quebec Regions
- Export Development Canada
- Employment and Social Development Canada
[smartslider3 slider=11]